Welcome to the IMAGE Exhibitor Manual

2024 IMAGE EXHIBITOR MANUAL

Please review the list of official contractors, deadlines, order forms, and display rules and regulations. 

For exhibition logistics questions or assistance, please contact Teresa K. Dallis

For exhibitor registration, payment or invoicing questions, please contact Tamra Campbell


OFFICIAL CONTRACTORS

General Services Contractor, Material Handling, Shipping: Freeman

Audio Visual: Freeman AV

Catering, Food and Beverage: Levy

Cleaning: George R. Brown Convention Center 

Electrical, Internet, Data Networking, Plumbing: SmartCity

Floral: Florabunda

Housing: Maritz Global Events

Insurance Coverage: Rainprotection Insurance

International Freight Forwarding & Customs Shipping: DSV

Lead Retrieval/Badge Scanner: TPNI

Security: Kay Resources


2024 BOOTH INFORMATION

Floor covering is not included and is required. Each 10’x10’ inline booth will be set with 8' high black back drape, 3' high black side dividers, and one 7' x 44' one-line identification sign. You may either provide your own floor covering or order carpeting through Freeman.


EXHIBITOR REGISTRATION

All primary contacts listed on the Space Agreement will receive an email from customerservice@tpni.com that including the following details and information:

  • Total number of complimentary registrations for the conference
  • A direct link with access to the Exhibitor Portal to register exhibit staff and employees
  • Login credentials to access the exhibitor portal

Within the Exhibitor Portal, exhibitors are able to access the account, add registrations, change names or information and print out an up-to-date list of exhibitor personnel registered.

Login credentials are emailed from customerservice@tpni.com, please add this email to your address book to reduce the chances of the email being caught by spam or junk filters.

Please contact Tamra Campbell if you have not received your credentials or have questions about registration.  If your organization is planning to have more than 10 people attend IMAGE that will need Full Convention Registrations, please consider Corporate Group Registration


PROMOTE YOUR COMPANY AT IMAGE

We encourage all exhibitors to use these Official IMAGE digital ads on your website, in your emails campaigns, invitations, and advertising to promote your presence and participation in IMAGE – we appreciate your support!

Download the Exhibitor Promotional Toolkit


BRAND BUILDERS

We offer a variety of options to promote your presence. Email blasts, social media posts, onsite signage and more. View the Brand Builder Order Form for available options or contact the sales team: Sue Ellen Rhine Companies A-K or Tracy Thompson Companies L-Z.


Deadlines

Now Available Housing – Maritz Global
Maritz Global Events is the Official Housing Provider for IMAGE. Improper solicitation of hotel reservations from any company other than Maritz Global Events is not approved. Reservations made by unaffiliated organizations may appear to have lower rates, however they may be illegitimate, not have the rooms to sell, have unreasonable cancellation or change penalties, or be completely non-refundable. Please be aware of, and report any unauthorized solicitation to Maritz Global Events.
Accommodations
7/11/24 Company Listing for Program Book and Mobile App
Online Form
Contact: Tamra Campbell
7/22/24 Advertise in the Program Book (Reservation Deadline)
Contact: Sales@aapg.org
7/25/24 Booth Renderings
Booth Renderings must be submitted for all booths over 300 sq ft (or any size booth with a custom build) for approval by Show Management.
Contact: Teresa Dallis
Online Form
Catering, Food and Beverage
Contact: Levy, Renee Surette or 713-853-8175
Catering Menu
Catering Order Form (PDF)
*Reminder no popcorn allowed.
No outside food or beverages are allowed. All outside food and beverage (giveaways, samples, gifts, etc.) must be approved by GRBCC 30 days in advance. Outside alcohol is not permitted to be stored or served on premises.
Cleaning
George R. Brown Convention Center
Contact: GRB Exhibitor Services or 713-853-8907
Order Online
Conference Room Rental
IMAGE has a limited number of rooms that are sold on a first-come, first-served basis. Please submit your requested space, date, and time. We will review your request and confirm availability.
Contact: Teresa Dallis
Online Form
Exhibitor Appointed Contractor (EAC) Contact & Indemnification Form *Required by EAC's Only
If you are an exhibitor setting up your own booth or using Freeman, you do not have to complete this form.
Contact: Teresa Dallis
Online Form
Lead Retrieval (Discount Deadline)
Contact: TPNI Customer Service or 781-688-8000
Order Online or
Order Form (PDF)
Liability Insurance Certificates Due
Exhibitors and Exhibitor Appointed Contractors are required to provide a COI with a minimum of $1,000,000 General Liability. IMAGE should be named as an additional insured. 1444 S. Boulder Ave. Tulsa, OK 74119 USA
Contact: Teresa Dallis
Online Form *Required by all Exhibitors
On-site Contact & EAC Work Authorization
Please complete the online form naming the authorized contact person(s) who will be on-site during move-in, exhibition open hours, and move-out and is authorized to discuss and resolve any situation that may arise concerning your exhibit and make all necessary decisions.
Contact: Teresa Dallis
Online Form *Required by all Exhibitors
7/26/24 Carpet, Furniture, Accessories, Graphics, Monitors, Projectors, Microphones, Shipping Information
Freeman is the Official General Contractor.
Order Online
7/29/24 Advertising: Program Book Ad Materials Due
Contact: Sales@aapg.org
8/8/24 Electrical, Internet, Data Networking, Plumbing (Discount Deadline)
SmartCity
Contact: Shari Barger or 713-853-8921
Order Online
Floral – Florabunda
Contact: Customer Service or 713-222-6666
Order Form (PDF)
Security Services – Kay Resources
Contact: Danny Kay or 281-989-7740
Order Form (PDF)
International Freight Forwarding & Customs Shipping
DSV Fairs & Events, Solutions USA
Request a quote: Pat Vidal
Direct: + 1 786 577 6756
Mobile: + 1 770 855 2515

IMAGE Display Rules are developed from the IAEE Display Rules and Regulations. The purpose for these guidelines is to create and promote consistency. The goal is to provide exhibitors and contractors with all the necessary information to properly design and build exhibits, plan layouts as well as content. 


Height Restrictions

Per IMAGE Show Management Event standards, all booths are held to the height restrictions listed below. Should a booth design exceed the height listed below, Show Management approval is required. You can submit a Height Variance request.


  • Linear (In-Line) = 8’ (2.44m)
  • Corner (In-Line) = 8’ (2.44m)
  • Perimeter = 12’ (3.66m)
  • Split Island = 16’ – 20’ (4.88m – 6.10m)
  • Island = (6.10m)


Linear (In-Line) Booth

Arranged in a straight line and have neighboring exhibitors on either side leaving only one side (front) exposed.


Dimensions

IMAGE provides/sells in 10ft (3sqm) increments.

10’x10’ = 100 total square feet

3mx3m = 9 total square meters

Back Drape height of 8’ (2.44m) with side drapes of 3’ (.914m)


booth diagram
booth diagram

Corner Booth/Stand

Corner Booths are at the end of a series of in-line booths with exposure to intersecting aisles. Same guidelines apply from Linear Booths.

booth diagram

Perimeter Booths

A perimeter booth is a Linear (in-line) Booth that backs to an outside wall of the exhibit facility rather than to another exhibit. Same guidelines apply from Linear Booths except that a typical maximum back wall height is 12’ (3.66m)

Island Booth

Island Booths/Stands are any size booth exposed to aisles on all four sides.

Dimensions

An Island Booth is typically 20’ x 20’ (6.10m x 6.10m) or larger, and can be in different configurations.

Split Island Booth

Split Island Booths share a common back wall with another Booth. The entire cubic content of this booth may be used, up to the maximum allowable height, without any back-wall line-of-site restrictions. A typical maximum height range allowance is 16’ to 20’ (4.88m to 6.10m) including signage. The entire cubic content of space may be used up to the maximum allowable height. Double-sided signs, logos and graphics shall be set back 10’ (3.05m) from adjacent booths.

Use of Space

Regardless of size: (10x20, 10x30), display materials should be arranged in such a manner so as to not obstruct Line-of-Sight to neighboring exhibitors. The maximum height of 8’ (2.44m) is allowed only along back wall or in rear half of booth space. The height limitation for display materials in the front half (up to 5’) are limited to 4’ (1.22m).

IMAGE Show Management reserves the right to restrict or remove exhibits and/or exhibitors in violation of any below:

  • All activities must be confined to your assigned booth space.
  • Unfinished portions of pop-up displays must be covered. Pop-up framework, raw wood or cardboard wings must be painted or appropriately covered if visible from another booth.
  • Decorations, signs, banners, and similar materials may not be taped, nailed, stapled, or otherwise fastened to ceilings, doors, walls, glass, columns, painted surfaces, fabric, or decorative walls.
  • Adhesive-backed decals are NOT permitted to be distributed or used inside the Convention Center. Labor costs to remove adhesive stickers and decals will be charged.
  • Confetti, glitter, or rice is prohibited within the facilities. Exhibitor will be responsible for any labor and materials required for clean-up resulting from violation of this policy.
  • The use or display of cascarones (Confetti-filled eggs) is prohibited. Exhibitor is responsible for any labor and materials required for clean-up resulting from violation of this policy.
  • Surface Protection – all contractors/exhibitors must use the utmost care to protect ALL surfaces in the facility from any and all damage. Protection may include padding, the use of non-marring products, visqueen, plywood, rubber bumpers and tires, and proper supervision. The use of transfer tape is strictly prohibited on all surfaces within the facility.
  • When installing carpet or floor covering in the exhibit space, specific tape has already been approved by the facility and must be used or repair damages may be applied to the Exhibitor and/or appointed contractor. Questions about the type of tape to be used should be directed to Freeman.
  • Contractors (EAC) and/or exhibitors must provide complete protection from paint and paint products in ALL AREAS of the facility including the exhibit floor. Under no circumstances may spray paints, airless sprayers, power sprayers/painters, airbrushes or similar tools be used within the facility without written consent from the facility management.
  • Helium balloons are NOT allowed in any part of the convention center, either for display or for sale, or for gifts. For decoration purposes, air-filled balloons may be used. Exhibitors must inform IMAGE Show Management in advance to gain approval for such decoration. The convention center reserves the right to remove any helium-filled balloons at Exhibitor’s expense.

Line of Sight Rule

Basic Principal: The neighbor to your left and right has the same opportunity for an attendee to see their exhibit as they walk across or down the aisle as they can with your exhibit. An exhibitor is not allowed to obstruct their neighbor’s exhibit by putting tall items in towards the front of the booth space such as:

  • TV Monitors
  • Roll-Up Banners
  • Large Literature Racks
  • Book cases
  • Display cases

Floor Covering/Carpet

IMAGE does not provide carpet or any floor covering with your booth space fee. It is up to each individual exhibitor to arrange for proper floor covering inside their exhibit space. A throw rug is not acceptable floor covering. The floor covering must cover all of the facility exhibit floor and meet up to the aisle carpet provided by the General Contractor, Freeman. You can order carpet through Freeman online in advance to receive the Early Bird discount rates, or you can bring your own.

Canopies and Ceilings

Canopies, including ceilings, umbrellas and canopy frames can be either decorative or functional (shading computer monitors from ambient light or to allow for hanging products). Canopies for Linear (In-Line) booths or Perimeter Booths should comply with Line-of-Sight requirements.

The bottom of the canopy should not be lower than 7’ (2.13m) from the floor within 5’ (1.52m) of any aisle. Canopy supports should be no wider than three inches (.08m). This applies to any booth configuration that has a sight line restriction, such as a Linear (In-Line) booth.


Storage

Fire regulations prohibit storing products, literature or empty packing material and/or containers behind back drapes. Exhibitors may store a limited supply of literature and product (appropriately) under a draped table or in a cabinet within their booth.

Please DO NOT store empty boxes, crates behind booths where visible or where electricians are not able to access electrical boxes. Please keep space behind back drape wall as clean and free from debris as possible to stay in compliance.


Booth Renderings

IMAGE Show Management requires that all exhibitors with booths larger than 300ftâ‚‚ (or any exhibitor building a custom stand), must submit the rendering with line drawing details including specs for final review and approval. This rendering needs to include a list of materials to be approved by the venue and fire marshal as well. If you have any questions or need further information, please email Teresa K. Dallis tdallis@seg.org

Exhibition: Exhibit Halls A & B

Parking and Driving Directions

Exhibitor Move-in:

Friday August 23 2:00 p.m.–4:30 p.m.*
*Exhibitors 600 sq. ft. or more only
Saturday August 24 8:00 a.m.–4:30 p.m.
Sunday August 25 8:00 a.m.–4:30 p.m.
Monday August 26 8:00 a.m.–2:00 p.m.
All booths must be completely setup Monday by 2:00 p.m.

Show Open:

Monday August 26 5:30 p.m.–7:30 p.m.*
*Icebreaker Reception
Tuesday August 27 9:00 a.m.–6:00 p.m.
Wednesday August 28 9:00 a.m.–6:00 p.m.
Thursday August 29 9:00 a.m.–3:00 p.m.

Exhibitor Move-out:

Thursday August 29 3:00 p.m.–10:00 p.m.
Friday August 30 8:00 a.m.–4:30 p.m.
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